Category: Harvard Business
Collaboration by Difference
Cathy Davidson, Duke University professor and HASTAC cofounder, shares new ways to collaborate, share, and learn, which make teams more productive.
How Starbucks Trains Customers to Behave
Anne Morriss, managing director of the Concire Leadership Institute, explains how the coffee giant increased efficiency and satisfaction by treating customers like employees.
Why Everyone at Your Company Should Speak (A Little) English
Tsedal Neeley, Harvard Business School assistant professor, explains why every company needs a language strategy.
Teamwork on the Fly
Amy Edmondson, Harvard Business School professor, describes how to manage intellectually diverse and geographically dispersed groups.
Living Through a Career Off Ramp
Sylvia Ann Hewlett, founding president of the Center for Work-Life Policy, lost her job and her babies in the same year.
Four Ways to Think Like an Innovator
Scott Anthony, managing director of Innosight Asia-Pacific and author of “The Little Black Book of Innovation,” explains how to become more creative.
Failing to Success
Doug Rauch, former president of Trader Joe’s, explains that delighting customers in new ways only happens when you take risks.
Conduct an Informal 360˚
Scott Edinger, founder of Edinger Consulting Group, explains how to get the feedback you need to develop your leadership skills.
Measure Your Team’s Success
Alex “Sandy” Pentland, director of MIT’s Human Dynamics Laboratory, discusses the sociometric badge, a wearable electronic sensor that uses patterns of communication to measure a team’s productivity.
Enterprise 2.0 and Social Business
Andrew McAfee of the MIT Center for Digital Business explains how new collaborative tools let everyone create and organize information.
